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On customers will be offered goods. The offering on this site is only directed at end users of legal age. Goods will only be sold in normal household quantities. These terms and conditions find application in all contracts which members enter into via as well as all general business relationships between Moguavi and its customers. Moguavi does not accept any other terms and conditions unless explicitly stated otherwise.

If periods are stated in working days, these include all weekdays except Saturday and Sunday and all statutory holidays


As part of the registration as a customer of Moguavi you will be asked to submit personal data. You are responsible for ensuring that the data is complete and correct. After you have completed the registration process, you will receive a confirmation of your registration by email/ SMS. To facilitate access to the online service you will receive a password. You are obliged to treat this password and any other access data confidential and protected from access by unauthorized third parties. Moguavi reserves the right to refuse registration without giving reasons.

By transmitting the contents to Moguavi, you grant Moguavi all exclusive rights of use over time, space and content without restriction, including transfer to a third party, which Moguavi requires for publication and dissemination, even in part. Moguavi is entitled to store or release content, and reserves the right of cancellation, reduction, modification or correction of such content.

Interventions with the intention to seek unjustified advantage to the detriment of Moguavi or other members will result in the immediate loss of the right to purchase on Moguavi and the revocation of the customer’s account as a consequence.

You are only permitted to register and use one membership account at a time. Multiple registrations will be deleted by Moguavi.

In the password protected area. You can access your recently shipped and/or completed orders. In this area you can also change, administer and save your own data and potential subscriptions of newsletters. Moguavi reserves the right to issue a warning, to terminate your membership or to modify or delete content you have submitted, if you violate any of the provisions of this Section. Any claims for damages by Moguavi remain unaffected.


Moguavi provides the payment methods credit card, debit card and netbanking payment in advance and Cash on Delivery. Moguavi reserves the right to exclude any payment methods for individual goods and to refer to the other payment methods.

Vouchers are only valid for the period announced at issue or a maximum of 180 days from the time of issuance. An extension or a transfer to another user/ customer is not possible. Vouchers are non-transferable.

Vouchers cannot be deducted from shipping costs, if applicable.

Should the price of your order exceed the balance in a voucher, you can compensate the difference through the payment methods available.

Moguavi reserves the right to accept only one coupon per order.

Vouchers are not paid in cash or earn interest.

Vouchers will not be refunded, should you return the goods wholly or partly, or if goods can only be delivered in part (unless these returns are due to negligence on the part of Moguavi in which case the entire voucher will be re-added to the account).

Lost or, in particular, stolen vouchers will not be refunded. Moguavi assumes no liability for lost vouchers.

Moguavi reserves the right to provide alternative payment methods and to refuse delivery and / or to terminate customer accounts should there be a reasonable suspicion of abuse in connection with the use of vouchers.


Delivery will only be given to the shipping address provided by you. It is your responsibility that it is possible to ship to the address during normal working hours.

Moguavi ships according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products the timelines are longer due to availability of products.

In cases of force majeure, shipping duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, shipping difficulties, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which Moguavi cannot be held responsible. Starting and ending point of such shipping impediments will be communicated immediately by Moguavi.

Moguavi reserves the right to cancel the contract should delivery fail three times through fault of customer. Payments already made will be refunded